The Cancerscreening mailbox is monitored by the Australian Government. Phone numbers for the BreastScreen Australia Program, the National Cervical Screening Program and the National Bowel Cancer Screening Program are below.

BreastScreen Australia Program

To contact BreastScreen Australia, please call 13 20 50. This phone service will connect you to your nearest service for the cost of a local call. The staff will be able to update your address details, book an appointment and answer any queries you may have.

National Cervical Screening Program

If you would like to find out more about the renewed National Cervical Screening Program and understand how the program works, please visit the National Cervical Screening Program website or phone 13 15 56.

The Program will be supported by a National Cancer Screening Register (NCSR). From 1 December 2017, if you would like to update your contact details you can call the NCSR contact centre.

National Bowel Cancer Screening Program

The Program is being expanded and when fully implemented all Australians aged between 50 and 74 years will be invited to screen every two years. To find out when you will receive your free kit, you can use the eligibility tool, or call the Program information Line on 1800 118 868. If you are not currently eligible to participate and have any concerns or questions about bowel cancer you are encouraged to discuss these with your doctor.

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Please select an option Change my address details When will I get a kit? Update my screening records Opt out of the Program Delay/Suspend my test Opt back into the Program Request a replacement kit or form Haven't received test results Follow up tests/updates Compliments/Complaints Other

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