The Cancerscreening mailbox is monitored by the Australian Government. Phone numbers for the BreastScreen Australia Program, the National Cervical Screening Program and the National Bowel Cancer Screening Program are below.

BreastScreen Australia Program

To contact BreastScreen Australia, please call 13 20 50. This phone service will connect you to your nearest service for the cost of a local call. The staff will be able to update your address details, book an appointment and answer any queries you may have.

National Cervical Screening Program

If you would like to find out more about the National Cervical Screening Program and understand how the program works, please visit the National Cervical Screening Program website or phone 13 15 56.

The Program is supported by a National Cancer Screening Register (the Register). If you would like to update your contact details you can call the Register's contact centre 1800 627 701 or visit the Register website.

National Bowel Cancer Screening Program

The Program is being expanded and when fully implemented all Australians aged between 50 and 74 years will be invited to screen every two years. To find out when you will receive your free kit, you can use the eligibility tool, or call the Program info line on 1800 118 868. If you are not currently eligible to participate and have any concerns or questions about bowel cancer you are encouraged to discuss these with your doctor.

Contact form * mandatory field

* Topic

Please select a topic Breast Screening Bowel Screening Cervical Screening

Bowel Screening Options

Please select an option Change my address details When will I get a kit? Update my screening records Opt out of the Program Delay/Suspend my test Opt back into the Program Request a replacement kit or form Haven't received test results Follow up tests/updates Compliments/Complaints Other

Your name:

* Your email address

Your phone contact

Your Participant ID or Medicare number

Your date of birth

* Your enquiry or feedback

*I acknowledge that by completing and submitting this form, I:

• am consenting to the collection of my personal and sensitive information (such as information about my health and racial or ethnic origin) by the Department of Health for the purposes of the Department of Health responding to my above request;
• am consenting to the Department of Health disclosing my personal and sensitive information to other bodies that assist in the administration of the cancer screening program the subject of my request for the purpose of responding to my above request, as necessary;
• have obtained the consent of any third parties referred to in my above request for the collection of their personal and sensitive information to the Department of Health and any subsequent disclosures by the Department of Health to other agencies for the purposes of responding to my above request;
• have read and understand the Privacy Notice.

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